I’m sure you are as fed up with all the doom-mongering from the BBC and other media outlets in relation to the economy as I am. They seem to take great delight in non-stories predicting the demise of the economy, if only they’d shut up and let businesses get on with driving growth we’d be .. read more
There have been a lot of early mornings for me recently to watch the rugby world cup games. As i’ve been watching it recently i’ve tried to think how we as B2B lead generation professionals can learn for these very successful teams. One thing that amazes me is just how many different coaches and trainers .. read more
I was on a train recently and got chatting to a guy who was sat near me about telemarketing. He was a telemarketing professional in the IT industry and the main part of their training was overcoming objections; he had an answer for any possible objection. I said I didn’t think you should get objections. .. read more
One question I constantly get asked is “What one thing can I do to increase success” most of the time this is asked by people who think there is a magic bullet or a single thing to create success. As anybody who has done telemarketing knows it is a tough job that takes skill, dedication .. read more
Feefo, the fast growing and Award Winning customer feedback system, has signed up with Shortlist Marketing to generate sales leads for their sales team. Feefo is a cost effective, automated customer feedback system for businesses with an online presence. Members use it to grow their businesses and consumers use it to gain confidence and trust .. read more
There is an old adage in sales that I’m sure everybody here knows “We all have 2 ears and 1 mouth for a reason, in sales you should listen twice as much as you talk.” How many people actually follow this excellent advice, I know from the people that have been trying to sell to .. read more
In any telemarketing training that is ever done there will be a section on preparing for the call. What does that actually mean? I had a call yesterday that went something like this. Me: Hi it’s Phil Caller: Good morning, sorry good afternoon Ha, Ha, Ha can I speak to Phil Richardson please (he had already .. read more
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